(RTTNews) – Western Digital Corp. (WDC) said Friday in an update on a network security incident involving the company’s systems that it has restored its My Cloud service and expects to have its online store restored the week of May 15, 2023.
The computer drive maker and data storage firm said it is making progress through its restoration process and most of its affected systems and services are now operational.
The company noted that its factories are up and running throughout the event and that it is shipping products to meet the needs of its customers.
The company confirmed that an unauthorized party obtained a copy of a database used for its online store that contained certain personal information about customers of its online store. The information included customer names, billing and shipping addresses, email addresses and telephone numbers. In addition, the database includes encrypted format, hashed and salted passwords and partial credit card numbers.
The company said it will communicate directly with affected customers. It is known that other allegedly Western Digital information has been made public.
On March 26, 2023, Western Digital identified a network security incident where an unauthorized third party gained access to multiple company systems.
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